Studytrax Participant Portal
Engaged participants drive better research.
- Higher retention and involvement
- More complete, higher-quality data
- Less administrative work
Keep participants informed, connected, and involved with personalized information, secure communication, and automated study activities and payments. Collect data on schedule or when events happen.
One connected portal, configured for each study.
Book a 5-minute fit checkMy research relies heavily on participant engagement, and Studytrax has delivered outstanding results. The interactive form options, secure communication, automated reminders, and integrated calendar made it easy to track protocol events and produced exceptionally high participant retention. We wanted to build in incentives for completing study related activities and using Studytrax has made it easy to do so. And participants have been able to cash out points with little issue. This has made a real difference in study engagement and retention. Participant experience matters!
S. Michelle Ogunwole, MD, PhD
Johns Hopkins School of Medicine
Maternal Health
Give participants a reason to return.
Give participants reasons to stay involved, even when no study activity is due.
Secure communication.
Participant and study team, inside the portal: text, attachments, and photos.
Information when it’s relevant.
Instructions, education, and study updates that appear based on the participant’s own data.
Their own information back.
Reports and trends built from everything collected about a participant: what they entered, what the clinic entered, the medical record, their devices.
Something to do between visits.
Participants can choose diaries, trackers, and courses with related health insights and reports.
Complete data, on time.
Accurate, timely participant data without the constant follow-up.
Available when it’s due.
Forms, questionnaires, and diaries appear on the study’s schedule, with reminders when action is needed.
More than questions and answers.
Rich, interactive forms with images, video, formatted text, colors, conditional questions, and built-in validation.
Informed consent, built in.
Electronic consent and re-consent, with signatures and access to signed documents.
Easy to finish.
Participants can pause and resume activities on any device without losing their progress.
Automate the work around participation.
Reminding, answering, tracking, and paying have rules. Rules can run on their own.
Screening
Validate that a participant qualifies
Informed consent
Electronic signature, then enrollment
Due activities
Triggered, scheduled, or participant driven
Notifications
Email, text, messages, and document exchange
Payments
Points tracked, paid out, and totalled for 1099s
Notifications that follow the protocol.
Email, text, and in-portal notification when an activity opens, reminders while it’s open, a different message when it’s about to close or was missed.
Participant payments, start to finish.
Points earned on the criteria you set, a balance the participant can see, gift or debit card redemption from the portal, and an audit trail. No gift-card drawer.
Study information where participants look.
Consent documents, instructions, training, FAQs, and results, in the portal instead of in the coordinator’s inbox.
Collect data when events happen.
A fall, a seizure, a flare, a medication change: the time to collect it is when it happens, not from memory at the next visit.
The study asks
On the protocol's schedule, with reminders
The participant starts it
Whenever they decide
I had a fallReported the same day, not at the next visit
More than a research portal.
For a patient registry or a disease organization, the same account, record, and configuration can carry a relationship that outlasts any one study: reports members return to about their own health, diaries and courses they start themselves, education matched to their condition, and a place to come back to between visits and between studies. A registry that starts with research can grow into it.
See what the portal would do for your study.
Tell us what you need to collect, what you'd like to stop doing by hand, and how you want to reach participants. We'll show you how it would be set up.
Book a 5-minute fit check